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Organizational Development Services


Our philosophy is to provide organizations effective assistance in overcoming obstacles to change. We base our intervention and training on proven techniques, not academic theory. We emphasize successful implementation of change through leadership, training, and follow-up. Our results emerge as:

  • Increased productivity
  • Improved quality
  • Reduced down time
  • Lower costs
  • Improved Labor Relations
  • Improved employee morale
  • Improved opportunity for growth
  • More effective utilization of personnel
  • Greater harmony within the organization

We deliver results through consulting services and training programs, each tailored to meet our client's requirements for content, duration, cost, and outcome. Typical services and programs include:

  • Consulting services
  • Organizational health and needs assessment
  • Consulting services in any of the program areas listed below

Training programs for managers, supervisors, and operators

  • Performance engineering
  • 6 Sigma
  • Effective employee involvement Effective team leadership
  • Trouble shooting and decision making W orId class service
  • Operator training

Our staff specializes in organizational development and human resources. We have extensive experience as analysis, program developers, trainers, and trainer of trainers in service and manufacturing environments. We successfully guide organizational change in union and non-union work places.

We have provided these benefits in both small and large group settings for clients such as IBM Consulting, Ford, General Motors, Procter and Gamble, International Paper, Briggs and Stratton, Smuckers, and AT&T.

Please contact us at 601/629-4300 for further information about the measurable benefits of our organizational development capabilities.













Copyright © 2007 Directed Action Professional Associates
Licensed to Accord Group, LLC

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Strategy without tactics is the slowest route to victory.
Tactics without strategy is the noise before defeat.

Sun Tzu - "The Art of War"



The 10 Commandments
Of Improvement

  1. Abandon fixed ideas.
  2. Think of ways to make it possible.
  3. No excuses needed
  4. Go for the simple solution,
    not the perfect one.
  5. Correct mistakes right away.
  6. Use your wits, not your wallet.
  7. Problems are opportunities.
  8. Seek ideas from many people.
  9. There is no end to improvement.
  10. Continue your training.

“A company that cannot express how well a process is performing in the form of a measurement does not understand its processes. If it does not know the capability of a process, it doesn’t know the capability of the business.”

Mikel Harry, Ph.D., and Richard Schroeder


“Whatever an executive thinks the losses of poor quality are, they are actually six times greater.”

Taiichi Ohno, Executive VP Toyota Motor Corporation


"The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is the difference between living fully and just existing."

Michael E. Gerber